Jasmine Pringle (recorder), Namratha Atluri (patient)

This is a sound recording of simulated incident in which a patient reads a note left to them by their doctor. In this note a lot of medical jargon is used, and it presents a clear divide between the patient and the doctor. This divide can result in a communication barrier as the patient does not feel comfortable around their doctor. The language that the doctor uses is not clear for the patient and it does not allow them to understand a diagnosis that is important for their own care. This sound shows that it is important for a doctor to be aware of the language they are using when communicating with patients as it can make a difference to how a patient understands their own health, and how a patient interacts with the healthcare system.

Melissa Houghton

This sound was captured from the elevator in the lobby of Duke Children’s Hospital. The clip includes the sounds of elevator buttons being pressed, the bell when the elevator arrives, the doors opening and closing, and the whirring of the cables as the elevator accelerates upwards. Patients and caregivers use this elevator every day. While the elevator ride is likely not a memorable part of any hospital visit, it is a simple common experience shared by many who pass through the hospital lobby. Recorded using a zoom recorder.

Victoria Wang
Sujata Kishnani

A conversation is heard between a health-care provider (Woman 1) and a visitor (Woman 2) in an elevator going from the main floor to the fourth floor. The mechanical sounds of the elevator can be heard in the background before the conversation begins. Without active conversation or other noise, this is a commonly-heard sound. In the crowded elevator, the two women discuss a mutually-known patient; the visitor recognizes the health-care provider and initiates a conversation. They discuss their shared recognition of the patient, but Woman 2 does not say the patient’s name due to adherence to the HIPAA “Privacy Rule.” Woman 1 agrees immediately, responding with, “right.” This illustrates a common interaction between visitors of patients and health-care providers.

Jessica Marks

A recording of a prescription medication bottle being opened, pills being removed, and the bottle being closed. The small 20mg pills can be heard clinking against each other and the bottle, as well as the lid of the bottle as they are poured into the cap for the patient to access. The childproof locking mechanism on the bottle can be heard clicking into place as the cap is closed at the end of the sound. Recorded on a Zoom H4n Recorder.